Frequently Asked Questions
- Rebuild Your Vision
- Ocu-Plus Formula Complete
Do you ship internationally?
Absolutely. We ship worldwide and all orders are shipped within 24 hours.
If you notice your country isn’t listed on the order form, please call us at (877) 733-4543 or email us and we will provide alternate options for ordering.
Do you have a refund policy?
The truth of the matter is, we want you to be happy. Therefore, if you aren’t happy for any reason, we offer a refund for any purchases made within the last 30 days minus any shipping costs.
Please include your name, order ID, and email address with the bottle of Ocu-Plus Formula Complete Multivitamin (opened or unopened). Our return address is 14241 NE Woodinville-Duvall Rd #398, Woodinville, WA 98072.
Can I push back my next shipment?
Absolutely. If you need to delay your next order for any reason, you can:
- Log in to your account and push back the next order.
- Call us at (877) 733-4543.
- Email us and we’ll reschedule the next delivery for you.
Can I get my order every 60 or 90 days?
Each bottle is a 30-day supply with the recommended dosage. However, if you don’t need a bottle every 30 days, you can:
- Log in to your account and change the interval of when your vitamins are shipped.
- Call (877) 733-4543 to speak to someone directly.
- Email us to let us know how often you’d like your vitamins delivered.
How do I cancel my monthly subscription?
We are sorry to hear you are thinking about canceling. To cancel your subscription:
- Log in to your account to manage and cancel your subscription.
- Call (877) 733-4543.
- Email us and we’ll cancel your subscription for you.
How do I manage my order?
Managing your account is easy, simply:
- Log in to your account to manage your subscription and orders.
- Call (877) 733-4543 to speak to a customer service rep.
- Email us with any questions you have and we will reply with steps to help.