Accessibility Statement

Last updated: September 23, 2026

Our commitment

Many of our customers read our website with vision challenges. We want everyone to be able to learn about eye health, shop, manage a subscription, cancel, make a privacy request and contact us, independently and with dignity.

Our goal

We use the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, as our design and testing target. Accessibility is ongoing work, and we do not claim that every page, document or third-party component meets every guideline today.

What we test

We check keyboard navigation, screen reader behavior, headings, form labels, image descriptions, link text, color contrast, text size and zoom, error messages, and mobile layouts. We give particular attention to checkout, subscription management and cancellation, the Vision Quiz, our contact and privacy request forms, product ingredient information, and documents we publish.

Third-party tools

Some features, such as payment forms, are provided by other companies. We test them as part of our own customer journey. If one of them creates a barrier for you, tell us and we will help you complete what you were trying to do another way, such as by phone.

Get help or report a barrier

If you run into an accessibility barrier or need information in another format, Contact Customer Support or call (877) 733-4543. Tell us which page or feature caused difficulty and how we can reach you. You do not need to provide medical information. We will work with you to provide assistance or a reasonable alternative.