Terms of Use

Last updated: October 4, 2026

Important notice: These Terms include an agreement to resolve most disputes through individual arbitration, a class action waiver and a jury trial waiver (Sections 19 to 21). You may opt out of arbitration within 30 days, as explained in Section 19. Nothing in these Terms limits your 90-day money-back guarantee, your right to cancel a subscription, or rights that the law does not allow us to limit.

1. Acceptance and scope

These Terms of Use ("Terms") are an agreement between Rebuild Your Vision, LLC ("Rebuild Your Vision," "we," "us" or "our") and you. They apply to our website at rebuildyourvision.com, our online store, customer accounts, the Vision Quiz, educational materials, customer support and related services (together, the "Services").

By placing an order or creating an account, you agree to these Terms. Our checkout shows a notice with links to these Terms and our Privacy Policy next to the Place Order button. If you use the Services without creating an account or placing an order, the rules in Sections 3 to 7 still apply to that use.

These Terms work together with our Privacy Policy, Consumer Health Data Privacy Policy, Testimonial and Endorsement Disclaimer, Shipping Policy and 90-Day Money-Back Guarantee.

A specific offer may show its own price, shipping charge and renewal terms at checkout. Those offer terms control the price and shipment details of that offer. They do not reduce the 90-day money-back guarantee, which applies to every order, and they do not reduce rights that the law does not allow us to limit.

2. Eligibility

The Services are intended for adults. You must be at least 18 years old to create an account, place an order, take the Vision Quiz or submit personal information. A parent or legal guardian may contact Customer Support on a child's behalf.

3. Educational content, medical disclaimer and FDA notice

The Services provide general educational information about eye health, nutrition, dietary supplements and eye exercises. That information, including articles, videos, quiz results, product recommendations, testimonials and customer support answers, is not medical advice. It is not a substitute for an examination, diagnosis, treatment or advice from your physician, optometrist, ophthalmologist, pharmacist or other licensed health professional.

Using the Services does not create a doctor and patient or other professional health care relationship. We do not diagnose, treat, prescribe for or monitor any individual.

Do not delay or disregard professional medical advice because of something you read on the Services. Talk with your doctor or pharmacist before starting a dietary supplement if you are pregnant or nursing, take prescription medication, are preparing for surgery, have allergies, or have a medical or eye condition, and before stopping or changing any treatment your doctor has prescribed.

Before using a product, read its current label, supplement facts, directions and warnings.

If you have a new, worsening or sudden change in your vision or another urgent symptom, contact a health professional promptly. If you may be experiencing a medical emergency, call 911 or seek immediate medical help.

Individual results vary. We do not guarantee any particular health or vision result.

These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure or prevent any disease.

4. Permitted use of the Services

We give you a limited, personal, revocable, nonexclusive and nontransferable license to use the Services for lawful, noncommercial purposes. We and our licensors keep all rights not expressly granted.

You agree not to:

• violate these Terms or any applicable law;
• use the Services for fraud, deception, harassment or any harmful purpose;
• impersonate another person or misrepresent your identity or authority;
• try to obtain another person's password, account, payment method or personal information;
• interfere with the security, operation or availability of the Services, or introduce malware or malicious code;
• get around access controls, purchase limits or security measures;
• copy or extract content from the Services in bulk through automated means, except for search engine indexing, assistive technologies, integrations we have approved, or as applicable law allows;
• reverse engineer or attempt to access nonpublic systems, except where the law does not allow this restriction; or
• help another person do any of these things.

Nothing in these Terms prevents you from writing an honest review, reporting a concern to a government agency, or taking any other action the law protects.

5. Accounts and account security

Please give accurate information when you create or update an account, and protect your login details. You are responsible for activity under your account. Contact Customer Support promptly if you believe your account has been used without your permission.

We may suspend or restrict an account when reasonably necessary to protect the Services or our customers, investigate suspected fraud, comply with law or enforce these Terms. A suspension does not affect a refund owed to you, your ability to cancel a subscription, your ability to make a privacy request, or your access to records the law requires us to provide. If a suspension prevents you from using your account, you can do any of those things through Customer Support.

6. Ownership and intellectual property

The Services, including text, graphics, photographs, videos, designs, software, product names, logos and trademarks, are owned by Rebuild Your Vision or its licensors and are protected by intellectual property laws. You may view and print pages for personal use, as long as you do not remove proprietary notices or change the content.

Educational institutions may ask for written permission to reproduce specific materials for classroom use. Other reproduction, distribution or commercial use requires our written permission, except for uses the law allows without permission, such as brief quotation in a review, commentary or news report.

7. User content, reviews, testimonials and feedback

"User Content" means reviews, testimonials, photographs, comments, messages, survey answers, feedback and other material you send us. You keep ownership of your User Content. You confirm that you have the right to submit it and that it does not violate anyone else's rights or the law.

When you submit User Content for publication, you give us a nonexclusive, royalty-free license to publish, display and share it, and to edit it for grammar, length, clarity, privacy and formatting, for the purposes and in the places described when you submitted it. We will not change the meaning of a testimonial. We identify you only by the name, initials, location or photograph you authorize.

We may moderate or decline User Content that is unlawful, abusive, off-topic, spam or reveals someone else's private information. We do not remove or suppress a review because it is negative or critical.

More than ten years ago, some customers submitted testimonials and were afterwards offered $50 to provide a photograph and permission for us to use their testimonial. The offer followed the original submission and was not conditioned on changing the testimonial or providing a particular rating. We no longer operate this program. Some testimonials from that period remain on our website. Testimonials are also governed by our Testimonial and Endorsement Disclaimer.

We may use ideas and suggestions you send us without compensation, except where the law does not allow that.

8. Privacy

How we collect and use personal information is described in our Privacy Policy and, for health-related information, our Consumer Health Data Privacy Policy. Agreeing to these Terms is not consent to marketing email, and it is not consent to collect or share consumer health data. When the law requires your consent, we ask for it separately.

9. Products, pricing and order acceptance

We work to describe products, ingredients, prices and availability accurately. If we find an error, we will correct it. If an error affects an order you have placed, we will tell you before we ship and give you the choice to continue at the correct price or cancel for a full refund.

We may decline or cancel an order for a legitimate reason, such as suspected fraud or unauthorized use of a payment method, a pricing or product error, lack of stock, a quantity that suggests resale, a legal or sanctions restriction, or a destination we cannot ship to. We will not decline an order for an unlawful discriminatory reason. We do not substitute a different product without your agreement.

If we cancel an order after collecting payment, we refund the amount collected for the cancelled items promptly to your original payment method. If that method cannot receive the refund, we will contact you to arrange another way. If you have also disputed the same charge with your bank or card issuer, we coordinate with them so that you are not refunded twice.

Prices are shown in U.S. dollars.

10. Orders and payment

By placing an order, you confirm that your billing and shipping information is accurate and that you are authorized to use the payment method you submit. You authorize us and our payment processors to charge the price, shipping and taxes shown at checkout before you place the order.

Card payments are handled by our payment processors. We do not store full card numbers on our website. Payment processors may also use payment information to prevent fraud and meet their legal obligations, as described in their own privacy notices.

We may contact you when we need more information to complete an order.

11. Subscriptions and recurring billing

Some products are offered as subscriptions that renew automatically. Before you subscribe, checkout shows the price, how often you will be charged, the shipping charge, the date of your next charge and how to cancel. By subscribing, you authorize us to charge your payment method on each renewal date until you cancel.

Standard subscriptions. One shipment is delivered and charged each calendar month at the price shown at checkout. For new subscriptions, U.S. shipping is free.

Free first bottle offer. When you accept a free first bottle offer in the U.S., you pay nothing today: the bottle and its shipping are free. Outside the U.S., you pay only the shipping charge shown at checkout today. Your subscription then renews one calendar month after your order at the renewal price shown at checkout, and every calendar month after that, until you cancel. The offer terms at checkout show the exact amounts for your destination.

Charge dates. Renewals happen on the same day of each calendar month as your order. Your order confirmation and account show your next charge date.

Cancelling. You can cancel at any time, with no cancellation fee:

• online, under Subscriptions in My Account;
• by calling (877) 733-4543; or
• through our Contact Customer Support form.

If you cannot log in, call or use the contact form and we will cancel for you. Cancel before your next charge date to stop that renewal. We confirm every cancellation by email. A cancellation stops future renewals. Orders already processed are covered by our 90-day money-back guarantee.

You can also pause, skip, reschedule or change a subscription in your account or through Customer Support.

Price changes. We will tell you in advance before a change to your subscription price or shipping charge takes effect, and you can cancel before it applies. Existing subscribers keep the price and shipping terms they signed up with unless we give that notice.

12. Shipping and international orders

Our shipping rates, delivery estimates and tracking information are in our Shipping Policy. We ship to the destinations offered at checkout. Orders typically ship within one business day. Delivery dates are estimates.

If we cannot ship your order within the time we stated, or within 30 days if we did not state a time, we will tell you and give you the choice to agree to the delay or cancel for a full refund.

If a package arrives damaged, shows as delivered but never arrived, stops moving in transit, or contains the wrong item, contact Customer Support with your order number. We will send a free replacement or give you a full refund, whichever you prefer, and we handle the claim with the carrier.

Our shipping charge covers delivery to your address. Outside the U.S., customs fees, duties or taxes charged by your country are separate, are not collected by us, and are your responsibility. You are responsible for making sure a product may be imported where you live. We may cancel an international order, with a full refund, if legal, customs or sanctions restrictions prevent delivery.

13. 90-day money-back guarantee

Every order purchased directly from Rebuild Your Vision, including subscription renewals, is backed by our 90-day money-back guarantee. Contact Customer Support within 90 days of delivery to request a refund of the product price and original shipping charges paid for that order. Opened and unopened products are eligible.

Contact Customer Support before returning any product. We may ask you to return remaining product. If we request a return, you are responsible for return shipping costs, except where applicable law requires otherwise. We will provide return instructions. Do not send a return before contacting us.

Refunds are generally issued to the original payment method. Your payment provider may require additional time to post the credit. This guarantee does not limit rights or remedies that cannot be limited under applicable law.

We may request reasonable information to verify the order and investigate objective evidence of fraud or misuse. A prior refund request does not by itself make a later order ineligible. We do not limit rights that applicable law does not permit us to limit.

Full details are on our 90-Day Money-Back Guarantee page.

14. Communications

We send transactional messages about your orders, subscriptions, account and support requests. These continue even if you unsubscribe from marketing email.

If you sign up for email, including from the Vision Quiz, you receive a short welcome series over your first two weeks, followed by about one email a week. If you sign up for our free eye exercises, your welcome series is five lessons, one a day. Our emails may include recommendations for our own products and, sometimes, for products sold by other companies. You can unsubscribe at any time with the link in any marketing email.

Your quiz answers are not saved with your email address and are not used to choose which emails we send you. How we handle quiz answers is explained in our Consumer Health Data Privacy Policy.

15. Third-party services, products and links

The Services may link to or work with websites, payment services, shipping carriers and other services run by other companies. Some links may be affiliate links, which means we may earn a commission if you buy through them.

Third-party merchants are responsible for their products, fulfillment and transaction terms. We remain responsible for the statements and disclosures we make in our own recommendations. When we may earn a commission from a recommendation, we disclose that relationship near the recommendation.

When you follow a third-party or affiliate link, that company may collect information from your browser, such as a referral code or cookie, to record the referral. Its own privacy policy governs what it collects. We do not give our customer or email lists to other merchants or affiliate networks.

16. Website disclaimer

Our website availability disclaimers do not limit our express product descriptions, our 90-day money-back guarantee, or warranties and remedies that cannot lawfully be excluded or limited. Any permitted disclaimer or limitation applies only to the extent allowed by the law governing the particular claim.

The website and its educational content are provided "as is" and "as available." We do not promise that the website will be uninterrupted, error free or free of harmful components, or that educational content, quiz results or recommendations will meet your particular needs.

This section concerns the website and its content. It does not disclaim any warranty on the physical products we sell.

17. Limitation of liability

To the extent permitted by law, Rebuild Your Vision is not liable for indirect, incidental, special or consequential damages, or lost profits, arising from your use of the website or its educational content.

This section does not limit liability for personal injury or death, for a defective product, for fraud, intentional misconduct or gross negligence, for statutory damages or remedies, or for any other liability that cannot lawfully be limited.

This section protects Rebuild Your Vision and its owners, employees and agents acting on its behalf.

18. Indemnification, suspension and termination

If a third party brings a claim against us because you used the Services unlawfully or fraudulently, violated another person's rights, or submitted User Content you did not have the right to submit, you agree to cover the reasonable losses and legal costs we incur as a result, once your responsibility is established. This does not apply to losses caused by our own negligence, misconduct or legal obligations. We will not settle a claim in a way that requires an admission or payment from you without your consent.

We may stop providing all or part of the Services, suspend an account or stop sending marketing email when reasonably necessary to enforce these Terms, investigate fraud, respond to threatening or unlawful conduct, protect customers or systems, or comply with law. Section 5 applies to any suspension. Provisions that by their nature should continue will survive after these Terms end.

19. Dispute resolution and arbitration

Please read this section carefully. It affects your legal rights.

Talk to us first. Most concerns are resolved quickly by Customer Support. Before starting arbitration or a court case, the person with the dispute sends the other a written Notice of Dispute. You can send yours by email to support@rebuildyourvision.com with the subject line "Notice of Dispute", or by mail to Rebuild Your Vision, LLC, Attention: Legal Notice, 14241 NE Woodinville Duvall Road, Number 398, Woodinville, WA 98072. Please include your name, contact information, order number if you have one, a description of the problem and what you would like us to do. We will tell you promptly if we need anything else, and a missing detail does not delay the dates below.

We will try in good faith to resolve the dispute within 60 days after we receive your notice. Either of us may ask for a telephone or video call at a reasonable time; you may bring a lawyer. Any deadline for bringing your claim is paused from the day we first receive your notice until the 60 days end.

Arbitration. If we cannot resolve the dispute, you and Rebuild Your Vision agree to resolve it through individual binding arbitration administered by JAMS under its rules for the dispute and the JAMS Consumer Arbitration Minimum Standards, rather than in court. The Federal Arbitration Act governs this agreement. One neutral arbitrator decides the dispute and may award the same individual relief a court could award. Fees follow the JAMS Consumer Minimum Standards, so your share of fees will not exceed what those standards allow. Hearings may be held by phone or video, and you will not have to travel to Washington.

A court, not the arbitrator, decides whether an agreement to arbitrate was formed.

Exceptions. Either of us may bring an individual claim in small claims court. Either of us may ask a court for temporary relief to prevent immediate, irreparable harm while an arbitration is pending. Nothing in this section prevents you from reporting a concern to a government agency, or from seeking public injunctive relief in court where the law provides that right.

Many similar claims. If 75 or more similar demands are filed by or with the help of the same or coordinated lawyers, or a group of demands otherwise qualifies under the JAMS Mass Arbitration Procedures, those procedures apply, including their procedures for grouping and administering the demands together. Grouping for administration is not a class action.

Confidentiality. Settlement discussions and confidential business or personal information exchanged in the arbitration are kept confidential. Nothing in this section prevents either of us from talking publicly about the underlying events, sharing a truthful review, or reporting to a government agency.

If JAMS is unavailable. If JAMS cannot or will not administer the dispute, we will agree on another nationally recognized administrator that follows equivalent consumer fairness standards, or a court may appoint one. If JAMS declined because of a concern about the fairness of these terms, that concern must be resolved before any other administrator is used.

Time to bring a claim. The ordinary time limits set by applicable law apply.

30-day opt out. You may opt out of this arbitration agreement by sending us a notice within 30 days after you first agree to these Terms. Email support@rebuildyourvision.com with the subject line "Arbitration Opt Out," or mail the Legal Notice address above. Include your name, mailing address and the email address you use with us, and say that you want to opt out of arbitration. Opting out does not affect any other part of these Terms or your relationship with us.

20. Class action and jury trial waiver

To the extent permitted by law, you and Rebuild Your Vision each bring claims only as individuals, not as a plaintiff or class member in a class action. The arbitrator may not preside over a class proceeding. This does not prevent JAMS from administering similar demands together under its mass arbitration procedures, and it does not waive any right to seek public injunctive relief that the law does not allow to be waived.

If a dispute goes to court rather than arbitration, you and Rebuild Your Vision each waive the right to a jury trial, to the extent permitted by law.

If a court decides that the class action waiver cannot be enforced for a particular claim or remedy, that claim or remedy will be decided by a court, and the rest will continue in individual arbitration.

21. Governing law and venue

Washington law governs these Terms, except that the Federal Arbitration Act governs Section 19. This choice does not take away protections that the law of the place where you live gives you and that cannot be waived by agreement.

A dispute that goes to court, other than small claims court, will be heard in the state courts of King County, Washington, or the U.S. District Court for the Western District of Washington when that court has jurisdiction, unless the law of the place where you live gives you the right to bring it where you live.

22. Changes to these Terms

We may update these Terms. We post each version with its date and keep earlier versions. For a material change, we will notify account holders and subscribers by email at least 30 days before it takes effect. A change applies only after it takes effect and does not affect orders placed before then. Changes to the price or shipping of an existing subscription follow Section 11.

A change to Section 19 or 20 does not apply to a dispute you have already told us about. If you do not want a change to Section 19 or 20 to apply to you, you may reject it by emailing or writing to us before it takes effect, and the earlier version will continue to apply to you.

23. General provisions

These Terms, together with the policies listed in Section 1 and the offer terms shown at checkout, are the complete agreement about the Services. If we do not enforce a provision, that is not a waiver. You may not transfer these Terms without our written consent. We may transfer them as part of a merger, sale or reorganization of our business, and any personal information involved remains protected as described in our Privacy Policy and Consumer Health Data Privacy Policy.

If a provision is found unenforceable, it will be limited to the minimum extent necessary and the rest will continue. Sections 19 and 20 have their own rules for this.

We are not responsible for delays caused by events beyond our reasonable control, such as natural disasters, carrier failures, supply disruptions or government actions. If such an event affects your order, we will tell you, and you may cancel for a full refund of anything not delivered. These events do not affect your 90-day money-back guarantee or your right to cancel a subscription.

You may not buy, export or transfer our products in violation of U.S. export control or sanctions laws.

California residents may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (800) 952-5210.

24. Contact us

For questions about these Terms, Contact Customer Support, call (877) 733-4543, email support@rebuildyourvision.com, or write to:

Rebuild Your Vision, LLC 14241 NE Woodinville Duvall Road, Number 398 Woodinville, WA 98072

You do not need to use any particular words for us to treat your message as a refund request, cancellation, privacy request, accessibility request or legal notice.